I suspect something is wrong with my hard drive because anything that tries to access it becomes unresponsive, including Command Prompt, folders, disk-wiping software, and antivirus tools. I mainly want to determine whether the drive is still functional and wipe it if possible. I am not particularly concerned about recovering the data. The drive occasionally makes clicking or grinding noises, and I use Windows. What should I try?
4 Answers
Use the manufacturer's diagnostic utility, or a general drive-health tool such as CrystalDiskInfo, to check the SMART results. If the status shows errors or the drive keeps freezing, replacement is the practical solution. A disk that is mechanically failing cannot usually be repaired by formatting or wiping it.
If this is an external USB hard drive, the USB enclosure or adapter could also be defective. You can test the bare drive by connecting it directly to a desktop computer, but only do that if you are comfortable opening the enclosure. If the clicking continues, the drive itself is probably dying.
This sounds much more like a failing hard drive than malware. When every program that accesses the disk hangs, the drive itself is usually having trouble reading sectors. Clicking or grinding noises are especially concerning and can indicate mechanical failure.
Boot the computer from a Linux live USB or another independent recovery environment and check the drive's SMART health information. You may also be able to view SMART status in the firmware settings. If the drive is still readable, make an image as soon as possible; tools such as ddrescue are better than ordinary copying for a failing disk. Avoid repeatedly trying to wipe it if the drive is making unusual noises.
I have Windows, and the drive does occasionally click or grind. I do not need the data, so I am mostly trying to find out whether the disk itself is still usable.
I mainly care about whether the drive can still be used, not recovering the files. Would testing it confirm the exact problem?