Hey everyone! I could really use some guidance here. I built a new PC about three weeks ago, and I'm seriously stuck trying to figure out why it's crashing randomly every day. I've built a few PCs in the past, but I'm not an expert, and diagnosing dump files is not my forte.
Everything starts up fine and I can do stress tests without any issues. It just crashes and restarts without warning, and the Event Viewer doesn't show anything unusual before the crashes. I've noticed it tends to happen after a certain number of hours of running, which makes me think it could be something that's scheduled to run after it's been on for a while.
I'm not usually at the screen when it crashes, so I can't confirm if it's a blue screen of death or something else. I've tried a bunch of diagnostics and tests like OCCT, MemTest86+, and AIDA64 with no errors found. My specs are a Gigabyte X870 Aorus Elite Wifi7 Ice motherboard, Ryzen 9900x CPU, GTX 980 Ti GPU, 128GB DDR5 RAM, and a Samsung 990 EVO Plus SSD with Windows 11 Pro. I also gathered some dump files, which might give more insight. Any help would really be appreciated!
2 Answers
To get a clearer picture of what’s going on, it’s super important to check your dump files. They contain vital info from BSODs. If you can get back into Windows, look for your dump files in C:WindowsMinidump. Zip them up and upload them to a file sharing site (like MediaFire or Catbox) if you can. Having multiple dump files will really help figure out what’s going wrong. If you haven’t done it yet, consider configuring your system to create small memory dumps for the future too!
I've had similar issues before, and it usually comes down to memory problems. Even if your RAM tests are showing no errors, they can sometimes miss issues, especially with DDR4 or newer. I suggest trying to run the PC with just one stick of RAM at a time to see if one of them is causing the crashes. Since you have multiple sticks, test using two at a time as well; you might find that fewer sticks help stabilize things! Also, if anything is overclocked, consider reverting to default settings.
That’s good advice! Also, make sure your RAM sticks are installed in the right slots for dual channel operation; this can sometimes help with stability.