I was gaming on my ASUS laptop running Windows 11 when suddenly the screen went completely black, even though the power lights are still on. I've tried hard rebooting several times, but the screen remains black while the laptop powers on and off. I'm at a loss since I can't see anything on the screen. Can anyone help me figure this out?
3 Answers
Try connecting your laptop to an external monitor using an HDMI cable. If you see something on the external monitor, then it might just be a display issue with your laptop, rather than a complete malfunction.
If plugging into an external monitor worked, but your laptop screen remains blank, you might be facing a hardware issue. But before jumping to conclusions, try unplugging the battery. Hold down the power button for about 30 seconds, plug it back in, and see if that helps.
Don’t panic! I’ve had similar issues before. If nothing seems to work and you’ve only had the laptop for a few years, there might be a failure in the screen itself. If you can access everything via the external monitor, back up your data just in case.
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