Whenever I start my PC, it runs fine for about 3 to 4 hours. After that, it freezes for a few seconds before showing a black screen with a message saying, "your device ran into a problem and it needs a restart." I previously asked for help and one suggestion pointed to the power supply unit (PSU). To add to the setup, I'm using two extension cords to power my PC. I'm also planning to upload a video showing that black screen error.
1 Answer
Hey! One way to troubleshoot this is to look for minidump files generated during those crashes. If you can analyze them with WinDbg, it could give you a better idea of what's causing the problem. There are many reasons this can happen, both software and hardware-related, so the dump files will be really helpful in narrowing it down.
That sounds tricky! How do I actually get those minidump files?