Help! My Windows 11 HP Laptop Keeps Losing Internet Connection

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Asked By xY9jKlLm On

I'm having a frustrating issue with my HP laptop 15-dy1xxx running Windows 11. Although my laptop connects to the internet and shows as secured, it often switches to 'no internet' shortly after or just outright says it can't connect at all. Sometimes, it disconnects unexpectedly. I have no internet issues with any other device. Can anyone help me troubleshoot this?

1 Answer

Answered By Keven Krok On

It sounds like you might need to update your network drivers. If you haven't already, check if your Wi-Fi adapter drivers are up to date. Sometimes new laptops run into issues when connecting to access points that support different Wi-Fi standards, like 802.11ac vs 802.11ax. You could try locking your laptop to the 802.11ac connection if that’s the case.

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