Hey everyone! I was using Windows 11 version 22H2 when I got a notification that my version had reached its end of life, prompting me to update. After the update, I encountered a blue screen of death, but a simple restart seemed to fix it temporarily, though it indicated the update had failed. The real trouble began when I tried to update again and ended up with a black screen. Restarting hasn't been working since then.
Here's what I've tried so far:
- Booting into recovery mode from the HP BIOS, but that didn't help.
- Attempting to access Task Manager and using the Windows + R shortcut, but nothing happens.
- I thought about switching to a different OS, so I tried booting from a flash drive with elementary OS, but got a black screen again.
- I also attempted to use a drive with Ubuntu, but that just resulted in a black screen too.
- I managed to boot Ubuntu in safe graphics mode, but I couldn't get any response from it.
- Finally, I remembered that I had a second hard drive with Pop!_OS that I installed recently, but after waiting for 20 minutes, I was faced with a gray screen.
Does anyone have any advice on what steps I can take next? I think I have a backup from around March and also a USB drive with Ubuntu server. I'm really stuck here!
2 Answers
If you can manage to boot into Windows at all (even in Safe Mode), try checking for crash dump files in C:WindowsMinidump. These logs can provide valuable information on what's causing the BSOD. If you find any, zip them up and share them using a file-sharing site. Having multiple files helps to analyze the issue better.
It sounds like a rough situation! I suggest trying to restore from your backup since that might fix your issues without too much hassle. If your backup isn't showing up in the boot manager, you might need to check your BIOS settings to see if the drive is recognized there. If it’s not, that could be a bigger problem. Also, what CPU are you running? Knowing that could help diagnose any additional issues.
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