I've been experiencing random freezes and the occasional Blue Screen of Death (BSOD) on my laptop, specifically the IRQL_NOT_LESS_OR_EQUAL error. This typically happens while I'm using Chrome, but not when I'm gaming. The BSOD occurs unpredictably, sometimes several times in a row, and sometimes not at all for days. I've done some troubleshooting: monitored the temperature (no overheating), ran memtest86 (no issues found), executed chkdsk, and scanned for malware with Malwarebytes—all returned normal results. I also checked that my BIOS and graphics drivers are up to date.
I attempted to use the Windows Driver Verifier, but it caused my system to crash on every restart, showing a DRIVER_VERIFIER_DETECTED_VIOLATION error. I couldn't get any minidump files after running the verifier, but I did gather one from the original BSOD error. I'm looking for guidance on how to proceed to fix these issues. My laptop model is ASUS TUF Gaming A15 - FA507NV.
3 Answers
I noticed you mentioned you're using Chrome when the freezes happen. Sometimes browsers can interact poorly with certain drivers, leading to crashes. I suggest trying a different browser for a while to see if the problem persists. Regarding the Driver Verifier, it’s usually used to detect driver issues during development, so if you're seeing errors consistently, it might be best to avoid it for regular use unless you know which drivers you're testing.
It sounds like a tough situation with your laptop freezing and the BSOD issues. Since you've already done a lot of troubleshooting, I'd recommend checking for any additional drivers that might be out of date, especially for hardware like the motherboard or network adapters. Sometimes, smaller drivers can cause instability. Also, it might be worth running a system file checker scan (sfc /scannow in Command Prompt) to identify and fix corrupted system files. If you get new dump files, make sure to upload all of them, as multiple files can give us a clearer picture for troubleshooting.
You're on the right track by sharing that dump file! Some people have had luck running Driver Verifier with minimal settings or just targeting the specific drivers they suspect might be causing the issue. Be cautious with that tool since it can cause system instability. Regarding your IRQL_NOT_LESS_OR_EQUAL error, I’ve heard it could be related to RAM or hardware conflicts. Have you tried reseating your RAM or checking if it's properly seated? If your hardware seems okay and you still have the error, consider reinstalling Windows as a last resort.
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