I'm having a really frustrating issue with my Apple account. I've been receiving emails indicating that my password has been changed, and I suspect someone has hacked into my account. Every time I reset the password, it gets changed again. The problem is, I can't log in to check which devices are linked to my account because I've forgotten the answers to my security questions. Since I can't reset the questions without logging in, I'm stuck! Does anyone have a solution to help me reset my security questions and regain access to my account?
2 Answers
It sounds like you're in a pretty tough spot! If I remember correctly, you need to correctly answer two of your three security questions to reset them. However, I’d recommend enabling two-factor authentication instead of relying on security questions. This Apple support article has all the details on how to set it up, but keep in mind that you’ll still need those security question answers to get there: [Support Article](https://support.apple.com/en-us/102660).
Your best bet is to give AppleCare a call. They can assist you with recovering your account. It might seem like a hassle, but they are generally helpful!
Just keep in mind that Apple usually helps users regain control over their accounts themselves. You can try following these links to reset your security questions or set up two-factor authentication: [Link 1](https://support.apple.com/en-us/102560), [Link 2](https://support.apple.com/en-us/102660).
Is there any option to contact Apple support online? I don't really live near a support center.