I'm curious about the policies surrounding new user account requests, especially in a large health organization where we have a lot of new hires and separations each month. How far in advance do you typically allow these requests before an employee's start date? Additionally, do you have any monitoring in place for inactive accounts, and do you have restrictions on who can request new accounts?
4 Answers
In a large organization, it's often best to aim for at least 7 days' notice for new account requests. This allows enough time to sort out licenses, hardware, and permissions. Ideally, HR should handle these requests to keep things organized and prevent miscommunication. Some companies even use automated systems to monitor account activity and disable any accounts that have been inactive for a set period of time, like 30 days, which can help clean up unnecessary accounts.
Right! I wish our HR would notify us before someone actually starts, instead of after!
Real talk—many times we’re still getting requests with no notice! At my last job in pharma, we had to be ready to provide equipment, sometimes on the day of the hire. It’s tough, but we managed by always having a few spare machines ready. It’s hectic when HR doesn’t notify us about separations either, leading to unnecessary account clutter.
For real! I’ve had situations where someone shows up without any notice, and we have to scramble!
That’s wild! We have a strict 3-day notice, but it doesn’t always work out.
I've had success with a policy that requires 2 weeks' notice for new accounts. This helps us get everything ready without any last-minute panic. If we break that time frame, it depends on whether we have extra equipment and resources available. We definitely keep track of inactive accounts and have a system in place for auto-disabling them if no activity is detected after a few weeks. Only HR can request these accounts, which really cuts down on confusion.
Absolutely! It's frustrating when managers just throw requests at us last minute.
Totally agree! HR should be the gatekeeper for account requests. It just makes everything smoother.
When it comes to onboarding, automation is your best friend! Having an identity access management system connected to HR can significantly ease the process. I suggest creating accounts maybe a day or two before the new hire's start date. That way, everything's ready but not idle. You can also automate offboarding, helping to avoid any issues with stale accounts, which is super common in busy environments like healthcare.
Sure, but what if HR doesn’t cooperate or communicate timely? It can be so hit or miss.
Right! It can get pretty chaotic when the departments don’t sync up.
That makes sense! We typically require a minimum of 14 days for setup, especially for specialized roles. It's a hassle dealing with last-minute requests, right?