I accidentally spilled chocolate milk on my laptop, and while I've cleaned it up as best as I could, some keys aren't working anymore. I took it to a repair shop, and the guy quoted me $70 just to check it, and if it needs a new keyboard, that's going to be another $70. Does this sound reasonable? I really don't know much about hardware, so I'm unsure if he's trying to rip me off. Also, does he really need my password to check the keyboard? I'm trying to avoid spending a ton of money for what might be a minor issue.
3 Answers
As for the password, it’s a good idea to set up a guest account for him to use, so he can diagnose the keyboard without needing access to your personal files. Replaceable keyboards usually just need a screwdriver to switch out, with a cable that connects to the motherboard. It’s a straightforward job if you feel up to it! I've done it before, so I know it’s doable without being an expert.
Exactly, if you're handy with tools, it might save you some money to fix it yourself.
$70 for diagnostics sounds about right, and the labor cost for replacing the keyboard isn’t unusual either. If repairs are out of warranty, they can get pricey. Just keep in mind, the repair shop's time and expertise are being factored in too. It's always good to ask around if you feel uncertain about pricing.
When I had my laptop repaired, I also felt that the diagnostic fee was justified, especially if they're knowledgeable.
Yeah, and sometimes they can offer you options for prices based on parts, so it’s worth asking.
It seems a bit steep for $140 total for diagnostics and a keyboard switch, but it really varies depending on where you live. Prices can significantly differ from city to city or even within the same state. You might want to get a second opinion just in case! If the only issue is the keyboard, you're in luck, but I recommend not using it until it gets checked to avoid any further damage. The sugar from the milk can make everything sticky and cause more problems.
Yeah, I agree! You definitely don’t want to risk shorting out more essential parts. Get it looked at soon.
Also, if you can, check the keyboard prices online; that will help you gauge if the costs are fair.

Yeah, I watched a tutorial once and it looked pretty simple. Just follow instructions closely!