Hey everyone! Last night while gaming, my system froze up completely. I tried all the usual key combos like ALT + F4 and CTRL + ALT + DEL, but nothing worked. Eventually, I got a BSOD with an error saying "UNEXPECTED STORAGE EXCEPTION." Now, whenever I try to boot, it takes me directly to the BIOS. I can see both my drives there: a 1TB SSD for storage and a 500GB NVMe drive where I have Windows 10 installed. I've attempted to create a Windows 10 media for repairs, but the normal repair didn't do anything. I ran 'sfc /scannow,' and it claimed no issues were found. I also tried a couple of bootreg commands, but 2 of them ended with "total identified windows installation 0." On top of that, I booted into a Fedora Live image and could access all my files on the NVMe, so my data seems safe. I'm really stumped—any suggestions on how to make my computer boot again? Thanks a ton!
2 Answers
Have you tried running CHKDSK /F on your drive? Make sure to run it as an administrator. It might help to diagnose if there's any file system issue.
First things first, it’s crucial to get those dump files from the BSOD for a proper analysis. If you can boot into Windows, or even Safe Mode, check the C:WindowsMinidump folder for any dump files. If you find some, zip them up and upload them to a file-sharing site. You can follow this guide to set it up if you haven’t already: [Link to guide](https://www.tenforums.com/tutorials/5560-configure-windows-10-create-minidump-bsod.html). Multiple dump files are best, just make sure to set the dump type to Small Memory Dump to avoid overwriting.
I just did that, and it said: 'Windows has scanned the file system and found no problems. No further action is required.' The only weird thing was that it mentioned "Failed to transfer logged messages to the event log with status 6." Any idea if that's an issue?