I've been having some serious issues with my PC crashing unexpectedly. Until recently, it was running just fine. I boosted my RAM (a HyperX 16GB stick) to 3200 MHz, but then I got a new Kingston Fury 16GB stick and a 512GB NVMe SSD as a gift. A shop installed these for me, so now I have 32GB of RAM and both an SSD and NVMe drive (1TB). When I got home, I changed the DOCP profile to 1 (DDR4-3200 16-18-18-36-1.35V) and set the RAM to run at 3133 MHz with a BCLK frequency of 100.0000. However, my PC now randomly crashes and shows the blue screen of death. Sometimes games freeze completely, and I can't close them, although I can still open other apps. I've also checked the Event Viewer and seen multiple errors related to DistributedCOM and TPM_WMI.
4 Answers
Mixing RAM sticks can often lead to problems, so that's something to keep in mind. It's possible your overclock is just too aggressive for your system to handle properly. Maybe dial it back a bit and see if that helps.
Have you checked for mini dump files? These logs are super helpful for understanding what caused the BSOD. If you can boot into Windows (or Safe Mode if needed), go to C:WindowsMinidump and see if there are any .dmp files there. You can upload them to a file-sharing site to get more detailed help.
It sounds like the overclocking might be causing instability, especially if the RAM isn't rated for those speeds. I recommend resetting your RAM settings back to default in the UEFI/BIOS. If you're still experiencing crashes after that, check your CPU and motherboard temperatures using HWinfo while gaming. High temps could be contributing to the issue.
If it's crashing after an overclock, you might have answered your own question! Have you tried reverting everything back to stock speeds? Also, consider replacing the thermal paste on your CPU; that can make a big difference. If that doesn't work, a full reset might be in order.
I found 3 .dmp files, but I'm having trouble uploading them to any site.