Hi everyone! I'm having a bit of a problem with my PC. Here are my specs:
- AMD Ryzen 7 9800X3D Processor
- Thermalright 240 ARGB Liquid Cooler
- Gigabyte Nvidia RTX 5080 16GB Graphics Card
- 32GB SK Hynix RGB 6000MHz DDR5 RAM
- MSI B650M Gaming Wifi Motherboard
- 850W Gold Rated Cooler Master Power Supply
- 2TB Crucial P3 Plus NVMe M.2 SSD
- Cataclysm Sojourn Black Tower Case
- 6 x Cataclysm Infinity ARGB Case Fans
- Black Braided Cables (4070S+)
- Windows 11 PRO
Earlier today, I was gaming without any issues, but after a short break, I came back to find that my monitors weren't displaying anything. I've tried rebooting the PC, but still no display through both DisplayPort and HDMI, despite using all the ports on my GPU. The GPU fans are running, but it's not detected by the performance manager, and I can't even update the drivers.
Here's what I've attempted to troubleshoot so far:
- Reseated RAM, GPU, and CPU
- Tested with a single RAM stick and swapped them out
- Updated BIOS to the latest and also tried the previous two versions
- Adjusted BIOS settings for GEN4 in PCIe
- Cleared CMOS by removing the battery
- Checked all power connections thoroughly
- Tried both the PCIe power cables and the 12vHPW cable
- Took the GPU to another PC, but still no display there, although the GPU POSTs according to an IT tech
- Cleaned the components thoroughly with isopropyl alcohol and compressed air
I haven't been able to test another GPU as I don't have access to one. I'm aware there have been some NVIDIA black screen concerns with the 50 series, but I'm starting to think the card might be damaged. It was functioning just fine earlier today, and there haven't been any incidents to suggest it got fried.
Any suggestions or advice would be greatly appreciated! Thanks in advance.
1 Answer
It sounds like your GPU might indeed be dead. Since it didn’t work even in a second PC, it’s likely the issue lies with the GPU itself rather than other components since your integrated graphics work fine. I’d suggest you stop troubleshooting and start an RMA warranty claim with Gigabyte to see if you can get a replacement.
If I have a prebuilt, should I go through their warranty or straight to Gigabyte for the claim?