Shampoo Got Into My Phone After I Dropped It in the Shower—What Should I Do?
I accidentally dropped my phone in the shower, and some shampoo seems to have gotten inside. I noticed a bubble around the charging port, and although I wiped…
phone repair
How should I handle a Galaxy S26 that detects moisture in the charging port?
I accidentally left my Galaxy S26 on the bathroom floor while taking a shower, and now it warns me about moisture or water in the charging port. This…
Shampoo Got Into My Phone After I Dropped It in the Shower—What Should I Do?
I accidentally dropped my phone in the shower, and shampoo seems to have gotten inside. I noticed a bubble around the charging port, and although I wiped the…
Phone Keeps Booting Into Recovery Mode Because of a Broken Volume Button
I have a Realme 11 Pro+ whose volume button broke about nine months ago. Since then, the volume has occasionally changed by itself, but now the phone keeps…
How Can I Access My Redmi Note 12 From a Laptop With a Broken Screen?
My Redmi Note 12 recently fell, and the display is no longer working. Some call-related functions, including the speaker, also seem to have stopped working. Is there a…
Realme 11 Pro+ Keeps Booting Into Recovery Mode Because of Broken Volume Button
My Realme 11 Pro+ has had a broken volume button for about nine months. Since then, the volume has occasionally changed by itself, but today the phone ran…
Is $1,500 a reasonable price to recover photos from a water-damaged iPhone 16?
My wife accidentally took her iPhone 16 into a pool for about five minutes. She removed it and let it dry for roughly two hours, then plugged it…
Is $1,500 a reasonable price to recover photos from a water-damaged iPhone 16?
My wife accidentally took her iPhone 16 into a pool for about five minutes. She let it sit for roughly two hours, then plugged it in while it…
Cat Urine Got on My USB-C Charger and Now My Phone Warns About the Port
My cat urinated on my USB-C charger, and I accidentally plugged it into my Samsung Galaxy S26 Ultra. The phone was powered off while I tried cleaning inside…
Can Apple compensate me after a repair reset made my iPhone ineligible for trade-in?
I have an iPhone 15 Pro that stopped connecting to cellular service after I returned from an international flight and turned off Airplane Mode. The Cellular settings showed…
My Samsung Galaxy A10 Got Wet and Now the Audio and Buttons Are Acting Up
My Samsung Galaxy A10 was working normally until it was exposed to rain. Since then, I can't hear anything through the earpiece, videos have no sound, and during…
Can I recover data from a phone that stopped working months ago?
My phone stopped working a few months ago and was considered beyond economical repair. It contains important data that I'd like to recover. Is there still a realistic…
Should I Have a Technician Inspect My Phone After It Fell in Water?
My non-water-resistant phone fell into less than two inches of water. I pulled it out quickly and managed to turn it off within about eight seconds. After drying…
My non-water-resistant phone fell into shallow water—should I have it inspected?
My phone, which has no water-resistance rating, fell into less than two inches of water. I pulled it out within about eight seconds, powered it off, dried the…
Phone Suddenly Died After Reboot—Can a Motherboard Repair Preserve My Data?
My Redmi Note 8 Pro, which is about six years old, was working normally until I rebooted it. It started up successfully, then powered off while I was…
Phone Suddenly Died After Reboot—Can a Motherboard Repair Save My Data?
My six-year-old Redmi Note 8 Pro was working normally until I restarted it. It booted up once, then powered off while I was using it, even though the…
How can I safely clean semen from my phone’s charging port?
Some semen accidentally got into my phone's charging port. I wiped around the opening with a cotton swab, but I'm worried residue may still be inside and could…
How can I recover data from a phone with a completely unusable screen?
My phone's display is completely broken, although the device itself may still be working—I can even trigger screenshots from the lock screen. However, I can't see or interact…
Can a Water-Damaged Phone With a Cracked Back Still Be Saved?
My phone was in my pocket while I was out in heavy rain, and it got soaked. Since then, it can't connect to a cellular network, doesn't recognize…
Could a cracked Galaxy S23 Ultra screen be causing these random blackouts?
My Samsung Galaxy S23 Ultra has a crack running in from the left side of the display. It seemed fine at first, but now the screen occasionally shuts…