Could Cultural Differences Explain Limited Eye Contact at Work?
I recently started a new job where most of the IT infrastructure and security team members are from India. They're knowledgeable, friendly, and great to work with, but…
workplace communication
How Do You Ask a Senior Admin to Explain Manual Processes?
Junior admin rant incoming. My senior is clearly experienced and has seen far more environments than I have, but he often uses very old-school methods without explaining the…
How Do You Handle a Manager Who Rejects Modern IT Practices?
How do you work with a manager who is confidently wrong about basic IT infrastructure and security? Their reasoning is often that something was done a certain way…
Should I switch from Microsoft Teams because of unreliable iPhone notifications?
I run a small business with about 10 employees and expect the team to grow over the next few months. We currently use Microsoft Teams, but notifications on…
How do I tell a coworker to stop relaying AI responses instead of sharing his own thoughts?
I'm a reasonably experienced backend developer paired with a mobile developer for knowledge sharing. He's a genuinely good person, but during implementation discussions he often types my explanation…
How do I handle a coworker who relays Claude instead of sharing his own thoughts?
I'm an experienced backend developer paired with a mobile developer for knowledge sharing. He's genuinely a good person, but during implementation discussions he often stops mid-conversation, types what…
What Should I Know Before Starting a Corporate Tech Job?
I'm about to start a job in the corporate tech world and would appreciate advice from people with experience. What should I prepare for before my first day,…
How Can I Explain Technical Issues Clearly to Non-Technical Managers?
I've worked in IT for about 15 years, and one challenge keeps coming up: explaining technical problems and better alternatives to managers and other non-technical decision-makers. I can…
How can I explain technical decisions clearly to non-technical managers?
I've worked in IT for about 15 years, and one of the most frustrating parts of the job is communicating with managers and other non-technical stakeholders. I can…
How do I explain my technical career change to my wife?
I mainly work in hardware and infrastructure, connecting systems and managing things like VLANs, Active Directory, automated joins, IP address management, and test devices. Because of layoffs, I'm…
How can I address issues with an overly strict IT department?
I'm currently working as a DevOps engineer under a new IT management team at a company where I previously ran the IT department. However, I'm facing significant challenges…
How to Handle a Restrictive IT Department as a Contractor?
I'm currently working as a DevOps engineer for a company where I used to run the IT department, but I'm now under new IT management. I've been running…
How Can I Convince My Boss Not to Dump SCCM?
I'm the go-to person for SCCM at my company, managing patching and software for both servers and desktops. While I've worked with SCCM for a long time and…
How Can I Address Governance Concerns with My IT Team?
As a former sysadmin now working as an architect, I'm facing a challenging situation with some IT managers who seem determined to push me out. I understand that…
How do I politely encourage my new help desk colleague to troubleshoot more on their own?
I've got a new help desk colleague who's been around for about three months now. While he's a genuinely nice person, I'm finding his constant questions overwhelming. He…
How Can I Approach Leadership as an Overqualified Employee Feeling Underutilized?
I'm in a bit of a tough spot at my non-profit job, feeling overqualified but also underutilized. I have years of IT experience starting from a help desk…
Why Do Annual Performance Reviews Happen If There Aren't Raises?
I recently completed my annual performance review and was surprised when management told me that performance reviews are not connected to raises. Given that the company is struggling…
Is Anyone Else Feeling Overwhelmed by the Constant Need to Learn in IT?
Hey everyone, I just wanted to open up about something that's been weighing on my mind. After over a decade in the IT field — starting as a…