Hey everyone! I'm a computer science freshman who just landed a tech support position for Microsoft Intune, despite only having very basic knowledge about things like MAM, MDM, MFA, Azure AD, and Active Directory. My training kicks off in three days, and honestly, I'm feeling pretty overwhelmed and questioning my abilities. I could really use some advice on how to handle this situation better. Thanks!
3 Answers
No worries! They hired you knowing you’re just starting out. Just keep an open mind, don’t hesitate to ask questions, and focus on learning at your own pace. It’s totally normal to feel nervous. You'll be learning on the job, and tools like YouTube have great free courses to help you out. Stay positive! You got this!
You’ve got this! It’s normal to feel anxious, especially when starting something new. Just remember they hired you for your potential, so listen, learn, and improve over time. Keep asking questions and stay curious—that’s the best way to grow in your new career!
You’re going to be just fine! Just be honest about your skill level—everyone knows you’re new. Support roles usually involve a lot of repetitive tasks, and honestly, you’ll get the hang of it pretty quickly. Make sure to ask questions and take notes during your training. I found that organizing important emails helps a ton when you need to refer back to them later. Good luck out there, and just embrace the learning process!
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