Trouble Analyzing Screenshots from My iPhone

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Asked By CuriousCat42 On

Hey everyone, I'm having a bit of a problem lately. I usually use a tool to analyze screenshots of texts, especially for breaking down instructions or homework assignments, since I'm autistic and I find it helps to have things paced out in steps. However, now it seems like I can't get it to read my images anymore, mainly because they're saved in HEIC format from my iPhone. I've managed to do this in the past without any hiccups, so I'm at a loss as to what's going on. I noticed that the servers appear to be overloaded and glitching, which might be affecting things. Has anyone else been experiencing this specific issue? It's hilarious because when I try to send an image, it acts like it's analyzing it but just makes up a bunch of nonsense!

1 Answer

Answered By TechyDan88 On

Yeah, I’ve run into the same problem! It seems like they might have some issues on their end. Have you tried converting the HEIC images to JPEG? That might help with the analysis process.

CuriousCat42 -

I haven’t tried that yet! I’ll give it a shot and see if it works.

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