Hey everyone! I'm an IT executive and just found out that Microsoft has decided to end support for the Remote Desktop app. I've started using the new Windows app, but I'm having trouble adding devices. It keeps telling me that my email isn't assigned any resources. I have three Azure Virtual Machines and one on-premises server that I need to remote into frequently. I have full admin access to both the Azure portal and my PC, but I can't figure out how to assign the resources so they show up in the Windows app. Can anyone guide me on how to sort this out?
3 Answers
Just a heads up, if things are getting complicated, you could also consider installing the traditional Remote Desktop client again. It might save you some time and headaches!
Honestly, if you're in an executive position and struggling with this, it might be a good idea to lean on your IT team for more support. You shouldn't have to tackle everything alone!
It sounds like the new Windows app is really meant for Azure Virtual Desktop and Windows 365, rather than standard RDP connections. If you want to access your Azure VMs, you might want to check if you're using the right setup for those services. Normal RDP should still work just fine for your on-prem server and Azure VMs without this app.
That's true, I’ve found that the new app is a bit limited in scope. If you're on MacOS, you can still use RDP functionalities without issues.