Hey everyone! I'm facing a stubborn issue with my MSI GF63 Thin 9RCX laptop that started after I upgraded to a new SSD and added an extra RAM stick. I cloned my old HDD to the new SSD to keep all my files and Windows installation intact, but now I'm experiencing frequent blue screens with the WHEA_UNCORRECTABLE_ERROR. I thought the new RAM might be the problem, so I removed it to just use the original stick, but the blue screens still keep happening. Also, my laptop's battery isn't in great shape and doesn't hold a charge, so I'm considering disconnecting it to see if the unstable power is causing these crashes. I've updated all drivers, run DISM and chkdsk, and my BIOS is up to date, but nothing seems to stop the BSODs. Does anyone have any advice on what else I can try, or is a clean install of Windows my only option?
2 Answers
WHEA_UNCORRECTABLE_ERROR typically relates to hardware issues rather than RAM directly. Since you've just installed a new SSD, especially if it's NVMe, that could be the culprit. Make sure it's seated properly. If it's still giving you issues, you may want to run a diagnostic tool to gather more information on your system’s state. You can follow up with the bot's instructions to gather your logs if you haven't already!
First off, you should check for any dump files related to the BSODs. If you can boot into Windows normally or Safe Mode, head to C:WindowsMinidump and see if there are any files there. If you find some, zip them up and upload them to a reliable file-sharing service like catbox.moe or mediafire. Having those dump files will really help in diagnosing the issue!
Thanks for the tip! I’ll double-check the SSD seating. I’ve also uploaded my minidump files here for you guys to take a look: [Minidump Files](https://www.mediafire.com/file/24zya227rxzo6v0/Minidump.zip/file). Any help would be much appreciated!