I recently bought an Alienware M17 R5 with an all AMD setup, including a Ryzen 7 6800H processor and a Radeon RX 6700M GPU. The laptop has performed admirably since I got it in December 2022, especially after upgrading the storage with two Samsung Pro M.2 drives. However, I've started experiencing an issue with sudden BSODs right during startup after a complete shutdown. The problem began last Friday and continues, with varying stop codes such as IRL_NOT_LESS_OR_EQUAL and HYPERVISOR_ERROR. Interestingly, this only happens from a cold start; if I restart or wake it up from sleep, everything runs smoothly. After running numerous diagnostics and troubleshooting steps, I'm trying to determine if the issue might be related to hardware, possibly the motherboard or CPU. I've exhausted the standard solutions and am hoping for some insights on what might be causing these BSODs and how to proceed without spending unnecessary money on new parts.
1 Answer
Definitely share those dump files! The mix of errors suggests a potential memory issue that could stem from your RAM, CPU, or even storage. Since you're seeing multiple Hypervisor_Error crashes, the CPU might be where you want to focus, especially once we get a look at those dump files.
I've uploaded one dump file here: [https://files.catbox.moe/p5wlgq.zip](https://files.catbox.moe/p5wlgq.zip). It seems like there's only one available since the system has been having trouble creating more after power events.