I recently had my AWS account suspended after receiving an email requesting that I upload proof of identity. However, when I tried to upload the document, the link had already expired. I contacted AWS support for a new link, but they didn't provide one. Now I've received an official email stating that my account is suspended. I really just need a new upload link to resolve this verification issue. Is there a common reason for these suspensions? Could it be related to my payment method or my country?
2 Answers
You should definitely reach out to the Verification team directly. They’ll guide you on how to sort this out. I found a dedicated contact form for them that might help! Just remember that discussing specific account details here isn’t really allowed, but they’re pretty responsive.
Did your issue get resolved? I’m curious about how long it took for you to get back up and running after the suspension.
Yes, it was resolved! Luckily, after 15 days of daily contact with support, they finally got it sorted.
Thanks for the tip! I'll try that contact form.