I'm having trouble with my laptop's built-in keyboard; it just stopped working. However, I've noticed that external keyboards still operate without any issues. I tried running the keyboard troubleshooter, but it didn't show anything wrong.
2 Answers
If your keyboard isn’t functioning in the BIOS, it might be toast, and you may need to replace it. But if it does work there, then you’re likely dealing with a software or driver issue. Since your brightness and power buttons are functioning, it sounds like partial functionality; a driver update might help!
First, double-check if your keyboard isn't accidentally turned off. Some laptops have settings that can disable the keyboard, although it's not super common. Make sure nothing is blocking it and try pressing some keys to see if they respond.
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