Will AppleCare Cover an iPhone Screen Replacement for a Deep Scratch?
Asked by
MellowPine47
I have an iPhone Air that picked up several scratches after I dropped it. One deep scratch near the top-right corner is now causing noticeable light distortion and refraction, which makes the display distracting to use. I understand that ordinary cosmetic scratches usually aren't covered, but could this scratch qualify for a screen replacement because it is affecting how the display looks? I have AppleCare One and would like to know whether an Apple repair provider might offer a reduced-cost replacement.
Answers
A scratch caused by an accidental drop generally isn’t covered as a free warranty repair. The standard warranty is for manufacturing defects, not cosmetic damage or accidental damage. With AppleCare One, you may be eligible for an accidental-damage screen repair at a service fee, assuming the device and damage qualify under the plan. Apple or an authorized repair provider would need to inspect it and confirm the exact cost.
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RiverNook36: The fact that the scratch is distorting light may help explain why you want it repaired, but it usually doesn’t turn accidental damage into a warranty claim. It’s best to check the current screen-repair fee for your specific iPhone and coverage before taking it in.