Will AppleCare+ Cover a Screen I Cracked Shortly After Buying It?
My iPhone 17 Pro Max's one-year limited warranty was about to expire on Sunday, so I extended the coverage without realizing that I would need it almost immediately.…
Apple warranty
What Happens to Existing AppleCare When Adding a MacBook to AppleCare One?
My iPhone's AppleCare coverage is expiring soon, and Apple is offering AppleCare One for $19.99 per month with coverage for up to three devices. I'm considering using it…
Can I Use AppleCare+ to Repair an iPhone That Was Already Cracked?
I bought an iPhone 17 Pro about a year ago and didn't add AppleCare+ because I've generally been careful with my phones. About three months ago, I dropped…
Can I Use AppleCare+ for a Screen That Was Already Cracked?
I bought an iPhone 17 Pro about a year ago and skipped AppleCare+ because I've generally been careful with my phones. A few months ago, though, I dropped…
Does AppleCare+ with Theft and Loss cover an iPhone bought from an unauthorised retailer?
I'm considering buying a brand-new, sealed iPhone from a reputable retailer that isn't an Apple Authorised Reseller. Apple Support told me I could still add AppleCare+ with Theft…
Will Apple Replace My iPhone Battery or Swap the Whole Phone?
My iPhone's battery health has dropped below 80%, and it's still covered by warranty and AppleCare+. If I book a battery-service appointment at an Apple Store in Australia,…
Does AppleCare or the warranty cover a white screen after dropping an iPhone 17 Pro?
I bought an iPhone 17 Pro from T-Mobile about three or four weeks ago. Today I accidentally dropped it several times from roughly two feet high, and now…
Can a dented MagSafe charger still qualify for warranty repair?
Hi! My MacBook's MagSafe charger suddenly stopped charging last week and only flashes orange. I brought it to the store where I purchased it, and they initially said…
Does AppleCare and the Apple warranty cover products bought through Amazon?
I had a frustrating experience trying to get help with a pair of AirPods. My boyfriend bought them through Amazon using a work gift card, and we purchased…
Can I buy AppleCare now and get a free battery replacement?
My iPhone 15 Pro Max is at 76% maximum battery capacity and has 1,109 charge cycles. I bought it in February 2024 and am wondering whether purchasing AppleCare…
Does AppleCare Cover Apple Products Bought Through Amazon?
I had a frustrating experience at an Apple Genius Bar with a pair of AirPods that stopped working after only a few uses. My boyfriend bought them through…
Warranty Replacement for a Pink iMac Mouse Is Only Available in White
I bought an iMac less than a year ago, and the pink mouse that came with it stopped working while it was still under warranty. The service team…
Will AppleCare Cover a Deep Scratch That Distorts the Screen?
I have an iPhone Air with several scratches after dropping it. One deep scratch near the top-right corner is now causing noticeable light distortion and refraction, which makes…
Will AppleCare Cover an iPhone Screen Replacement for a Deep Scratch?
I have an iPhone Air that picked up several scratches after I dropped it. One deep scratch near the top-right corner is now causing noticeable light distortion and…
Why is my new iPhone’s battery suddenly dropping and shutting down?
I bought an iPhone 17 in February and it had been working normally until I started traveling. Most of my recent use has involved Google Maps and taking…
My iPad screen is cracked but still works—can AppleCare+ cover the repair?
I bought my iPad about two months ago, and yesterday it fell from my younger brother's hand and cracked the display. Everything still works, but I'd like to…
Does an iPhone Serial Number Starting With F Mean It’s Refurbished?
I bought an iPhone 16 from an online retailer last month. When it arrived, the usual pull tab was missing and the box had been sealed with colored…
Is the grainy display on my new iPhone 17 normal, or should I request an exchange?
I recently bought a new base-model iPhone 17 after using an iPhone 14 Pro, whose display looked noticeably cleaner. This iPhone 17 has a grainy or slightly rough…
What to Do About My Cracked iPhone 17 Back Without AppleCare?
Hey everyone! I accidentally dropped my iPhone 17 and now I see that the glass back is shattered. I'm wondering if I can just put a case on…