I accidentally downloaded a virus on my Android S10e, and now I'm bombarded with random pop-ups. What steps should I take to fix this? Should I just perform a hard reset on my phone?
5 Answers
If the above steps don't work, you might want to consider getting professional help. A good antivirus can help, or you could perform a factory reset if you're comfortable. Just remember to back everything up before doing that!
You might've just allowed notifications from a website that behaves like a virus. To disable those, head to Settings, then Apps, find Google Chrome, and turn off notifications. That should help!
Sounds like you might have enabled notifications from a sketchy website. Check your notification settings in Google Chrome: go to Settings > Apps > Google Chrome and disable notifications. If that stops the pop-ups, that's likely the culprit!
First, try booting your phone into Safe Mode. To do this, hold down the power button, tap and hold 'Power off,' and then select 'Safe Mode.' This will disable any third-party apps. If those pop-ups stop, it's likely malware. Next, go to Settings > Apps and uninstall any suspicious or unfamiliar apps. If you can't remove an app because it's set as a device administrator, head to Settings > Security > Device Admin Apps and revoke access from any shady apps. After that, install a good antivirus like Malwarebytes or Bitdefender from the Play Store and run a full scan. If all else fails, you can do a factory reset under Settings > Reset > Factory Data Reset, but be sure to back up your important data first!
I just want to know where you downloaded the suspicious app from—was it a web browser or the app store? This can really help in pinpointing the issue.
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