I recently moved to a new flat and set up a new internet connection, but now I'm facing major issues with connecting to anything related to Microsoft. I can't access Microsoft's website, the Xbox app, or even play Minecraft without long load times or complete failures to connect. My PC is linked via an Ethernet cable. I've already tried some troubleshooting steps like performing a network reset, switching to Google's DNS, and resetting the router, but none of that has worked. Any advice would be greatly appreciated!
4 Answers
Did you remember to reset the network adapter during the network reset? Just to be sure, check that you've done that.
Another thing to try is clearing all cookies in every browser you use. Sometimes, old cookies can mess with your connection, especially after setting up a new internet.
Check for any browser add-ons or extensions that might be blocking Microsoft sites. Have you tried using a different browser? You might also want to open a CMD prompt and ping microsoft.com along with other working sites to see the results.
I've tried multiple browsers, and I haven't installed anything new since the move. The ping does get a response, which makes this whole thing even weirder.
Have you tried using the command line? Running `ipconfig /all` and sharing that might help diagnose the issue.
Yeah, I did reset both.