Hey everyone! I upgraded my PC last month, but since early June, I've been dealing with random Blue Screen of Death (BSOD) errors showing the code "IRQL_NOT_LESS_OR_EQUAL". I tried updating drivers (one was missing, but even after that, the issue persisted), checked the RAM (no issues found), and attempted some troubleshooting using the PC console. Just an hour ago, it crashed again while I wasn't doing anything intensive. I also installed Bluescreenview, but I'm not sure what the results mean. From what I've read online, it seems to be linked to unauthorized memory usage, but I'm not sure how to fix it without completely erasing everything—I've heard that might help, but I want to avoid taking that risk. I also have some DMP error files, which you can check out here: [DMP Files](https://www.mediafire.com/file/o9udi2la0att8bx/BSOD_dmp.zip/file)
2 Answers
To really get to the bottom of those BSODs, you need dump files—those crash logs will help pinpoint the issue. If you can boot into Windows (or Safe Mode), check the C:WindowsMinidump folder for those files. Zip that folder and upload it using a file-sharing service like catbox.moe or mediafire. Having multiple dump files is key, so if you only find one or none, set your system to use Small Memory Dumps to gather more data.
First things first, make sure your BIOS is updated to the latest version (7B86vHN). You can find it on MSI's site. Also, install the AMD chipset drivers from their official download page, but only grab the chipset driver—not the others, as they can cause issues on some setups. If everything in the BIOS looks stable (no glitches or freezes), that should help your system run smoother, which could reduce the crashes.
I’ll check into that! My BIOS is from 2020, is it okay to just update to the newest version? I'm a bit paranoid about messing things up.
Got it! I’ll check that folder and see what I find. Thanks for the tip on uploading!