I'm having a persistent issue with my ASUS ROG Zephyrus G15 running Windows 11. It's constantly showing the stop code 'Critical_process_died.' I recently upgraded my RAM, adding an additional 16 GB, which brings me to a total of 40 GB if I understand it correctly. My laptop heats up easily, and I'd love any suggestions on how to fix these BSODs. Also, I've got a minidump file that might help with troubleshooting. Anyone with ideas?
3 Answers
To get a clear picture of what's causing those BSODs, you'll want to gather the dump files. They contain crash logs that can help identify the problem. If you can access Windows, look in C:WindowsMinidump for those files. Zip them up and upload to a file sharing site like catbox.moe or mediafire. Having multiple dump files is super useful, so if you don’t have a lot, follow guides online to configure your system to create more. It's definitely worth a shot!
Just a quick note about your RAM addition—it sounds like there's some confusion. If you're saying you added one 8 GB stick and one 16 GB stick, that should give you 24 GB total, not 40. Just double-checking on that! Also, overheating can definitely cause issues, so ensure that your cooling system is working well and consider cleaning out any dust that might be clogging it up.
It’s a good idea to look into the BIOS settings. Sometimes, changes there can mess things up. Just a heads-up though: always back up your data before making any adjustments. If you're not sure what to change, it might be safer to bring it to a technician, especially if it’s still under warranty.
Thanks for the clarification! I’ll check the RAM setup. I didn't realize the overheating could relate to the BSODs too.