I've just experienced a nightmare – my YouTube channel, which had 13,000 subscribers and took six years to build, was hacked and deleted just six hours ago. We relied on it heavily for promoting our small business, and losing all 200 of our videos feels devastating. Has anyone gone through this before? What steps can I take to recover my account or at least get some help from Google?
3 Answers
You should definitely contact Google about this issue. I've heard of several people who had success in getting their accounts back after reaching out. If you can, get others to contact them too—more voices might help!
If you tried resetting your password and the hacker changed everything, including the recovery email and phone number, it might be tough to get your account back. But don’t lose hope just yet!
Ah FML. It's so brutal! They didn't just change the recovery info, they even added extra security layers. I've lost everything!
Unfortunately, when a channel is deleted, it's really hard to recover it. In most cases, it's gone for good. You might have to consider starting fresh, which really sucks.
What’s the best way to reach out? Any specific email I should use, or is Twitter better? I already sent a message to YouTube support on Twitter.