Hey everyone, I'm encountering a frustrating issue with my computer. When I turn it on, it goes straight to a black screen, although I can see the cursor. I've tried various key combinations, but nothing seems to help. Should I just go ahead and reinstall Windows? Thanks in advance for any advice!
2 Answers
Are you using Windows 11? Just checking if that's the case, since troubleshooting steps might vary a bit depending on the version you're running.
You might want to try hitting Ctrl + Alt + Delete while on the black screen. This should bring up the Task Manager. From there, go to File > Create New Task and type in 'cmd' to open the command prompt. Then enter 'powercfg -H off' and hit enter. This step disables hibernation which can often fix similar black screen issues.
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