I just replaced my motherboard and fixed my RAM, but now I'm facing a problem. When I reach the lock screen, it prompts me to reset my PIN due to the new motherboard. To do this, I need WiFi access. However, when I click the WiFi icon, it only brings up a black box showing airplane mode, which I can't click on, and there's nothing else available. I've attached the two antennas to the motherboard, and I checked the BIOS settings where WiFi is turned on or set to auto. My BIOS is up to date, so I'm wondering if the issue is with the WiFi drivers. Since I can't access the home screen, how can I update those drivers? I'm feeling quite confused and would appreciate any help!
2 Answers
Have you tried just signing in with your regular password? It might help you bypass the PIN reset temporarily.
Since you replaced your motherboard, you might need to download new drivers for everything, including WiFi. I suggest trying to boot from a USB with the drivers on it if you have another device available.
That's the tricky part! Since I switched the motherboard, it wants me to reset my password, but I need WiFi to access my Microsoft account for that.