I've been facing a strange issue where every time I add a financial card to my Apple account settings, I'm immediately charged $120.99, but my bank declines the transaction citing it as "fraud." The charge shows up as "APPLE DOT COM" and there's a phone number attached (866-712-7753). After the charge is declined, the card appears as "failed" in my Apple account. I've tried using a different financial card from a different bank, and within five minutes, the same charge attempts again but this time it shows as APPLECOMBILL.
I've checked with Apple support, and they said the charge doesn't seem to relate to any subscriptions, as everything appears paid up. I don't have any invoices or receipts to account for this $120 charge either. Before all this, I changed my iCloud password and signed out of all my devices. I'm really puzzled and would appreciate any insights into what might be happening here.
4 Answers
It's perplexing! I recommend keeping an eye on your App Store purchase history. Sometimes things slip through the cracks.
Make sure your billing information is up to date too. Sometimes a mismatch can lead to unexpected charges or holds.
It sounds like you might have an outstanding balance somewhere. Maybe when you added the card, it tried to settle a past due charge? Just a thought!
That's what I was thinking too, but why wouldn't Apple support be able to see that?
Have you checked for any pending app purchases? They sometimes won't show up in your subscriptions but can still cause charges.
No pending purchases that I can see.
Where can I check what I might owe? I don't see anything that adds up to that amount.