Hey everyone! I've worked at various companies and noticed how differently they handle tech knowledge and fixes. Some places hoard information like it's a secret, while others promote open sharing. I've seen engineers sticking to a simple notepad file filled with code and solutions that never see the light of day, thinking it keeps their jobs safe. I've tried Evernote in the past, but after they went paid, I switched to the old-school Wiki system, which seems to be fading out. I'm curious—what tools do you all use for maintaining your knowledge bases, whether it's for personal use or for your service desk teams?
5 Answers
I recommend using BookStack! It's friendly for both navigation and editing. The cool part is its structured three-level content system, making it easy to find what you need. If you're looking to explore more about it, I'm the main dev for BookStack—feel free to ask any questions!
I’ve been using BookStack for a while now, and it’s been a game-changer!
Building wikis is still pretty common in the companies I've worked with. As long as everyone contributes and keeps it updated, it's a solid approach. Though I do understand how some people hoard their knowledge, which can be frustrating.
Totally! I think wikis can be awesome as long as everyone participates. I'm all for how they promote shared knowledge!
I just set up a SharePoint site for my team! I’ve linked it with some Power Automate stuff to make it more functional. If you work with web tools, check out Scribe for documentation—it’s super handy. Protip: Use the free version for docs and then just subscribe monthly to download everything as PDFs before canceling.
Check out Hudu! It’s like documentation on steroids. I've found it incredibly useful for keeping everything organized.
Sounds great! I’m definitely going to check that one out!
For my personal notes, I'm all about Obsidian! It's perfect for my home lab knowledge base, and it’s super fast with great search capabilities. I wish we could use it at work because the features are just that good.
Thanks for the recommendation! BookStack sounds interesting, definitely giving it a look!