Hey everyone! I've been dealing with a really annoying problem for the past week where my PC just crashes out of nowhere—no blue screen or warning or anything. When it crashes, the monitor goes black, but the LED lights on my keyboard and mouse stay on with the right colors. I tried running Driver Verifier, but I got a 'MEMORY_MANAGEMENT' error and a green screen. These crashes can happen anywhere from one minute to an hour after I start the PC, and I've checked the CPU and GPU temperatures—they're fine, only around 32°C. My PC is basically unusable right now.
Here's my build (I put it together in 2017):
- **CPU**: Intel i5-8600K
- **Motherboard**: ASUS Prime Z370-A
- **RAM**: 32GB (2x16GB) DDR4 (just replaced it a month ago)
- **GPU**: NVIDIA 1070Ti
- **SSD**: SanDisk SATA SSD 256GB
- **PSU**: *Just replaced* EVGA 650W Gold 3 days ago
- **OS**: Windows 11 (Build 26120)
I've done a ton of troubleshooting already:
- Replaced the PSU and CMOS battery
- Reseated the RAM
- Disabled fast startup
- Tried resetting Windows 11 (kept files) but it failed
- Updated and rolled back the graphics driver
- Uninstalled and reinstalled the graphics driver
- Updated and reset BIOS (version 3005)
- Updated SSD firmware (from version 3000 to 4500)
- Reset overclock settings
- Ran Windows memory diagnostics (came back normal)
- Ran memtest86 (clear after 4 passes)
- Disabled Driver Verifier
- Ran sfc /scannow (no violations found)
- Set power plan to high performance
- Disabled core parking
- Ran LatencyMon (no issues)
- Ran DISM to restore health (no issues)
Any help would be super appreciated! I'd even be willing to offer a reward for whoever helps me figure this out!
3 Answers
You should definitely check for any dump files if you can boot into Windows or Safe Mode. They're usually located in C:WindowsMinidump. If you can access them, zip the folder and upload it somewhere where we can check it out—like catbox.moe or Mediafire. More dump files would be better, so if you only have one, try changing your settings to collect small memory dumps for further analysis. They could give us some insight into what might be going wrong.
It sounds like your Kernel 41 error might be linked to unexpected shutdowns, which could be causing these crashes. Have you tried disabling the XMP profile in the BIOS? Sometimes settings there can lead to instability. Just running on default settings might help narrow down the issue until you find a more permanent solution! Let me know if that works for you!
Forget about Driver Verifier for now. It can actually make things harder when dealing with crashes. Instead, I recommend using a tool called Specify that collects system info and logs. It'll help us get a better picture of what's happening. Just download it and follow the instructions to share the link with us. It'll make troubleshooting way easier!
Sounds good! I’ll get that tool and share the results as soon as I can.
Thanks for the suggestion! I actually reset my BIOS to default but didn’t have any luck. I might try again just to make sure!