I've been experiencing the Kernel Mode Heap Corruption blue screen of death (BSOD) on my Lenovo LOQ 15IRH8 laptop quite often lately. I've tried several things to fix it, including a fresh Windows install and a clean installation of both NVIDIA and Intel drivers. I ran the Windows Memory Diagnostic, which reported no issues, and I also executed sfc /scannow and DISM commands, which found no errors either. Additionally, I attempted to analyze the minidump files, but all I could confirm is that the issue seems to be with the NT module. If anyone has ideas on how to resolve this, I would greatly appreciate it!
2 Answers
Hey! It sounds like you're doing all the right troubleshooting steps. But the key here could really be in those dump files. If you're able to boot into Windows or Safe Mode, check if you have any files in C:WindowsMinidump. More than one file can provide better insight into what's going wrong. Zip them up and upload them to a file-sharing site like MediaFire or Catbox, as Reddit can be picky about links. Also, making sure your dump type is set to Small Memory Dump might help collect data without overwriting previous ones.
Do you have Lenovo Vantage installed? If yes, check if there's a 'network traffic optimizer' feature enabled. Sometimes those tools can mess with network stability and cause blue screens. If it's on, I’d recommend turning it off just to see if it helps.
Yeah, I do have Lenovo Vantage, but I've never turned on the network traffic optimizer feature. Could that really be the cause of all these BSODs?