Blank Screen Issues After Installing New GPU

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Asked By GamerGuy42 On

Hey everyone! I recently purchased a new graphics card, the 5070ti, just before my vacation. At first, it worked fine—booted up and let me get to the login screen. But after stepping away for a bit, when I turned my computer back on, I was greeted with a black screen. I managed to reach the login screen again this morning, but my keyboard wasn't responding. I restarted, and once again, it's just a black screen.

Here are some details about my setup:
- The 5070ti is powered up (the fans are spinning and the lights are on).
- My monitor cables are connected directly to the GPU, not the motherboard.
- No warning lights on the motherboard when booting or with the GPU.
- I can access the BIOS settings without any issues.
- My old GPU (the 3080ti) still works fine.
- I've got a 1200w PSU.

I suspect this might be a driver issue or possibly something internal got damaged during shipping. I really hope it's the driver! Any advice would be greatly appreciated!

2 Answers

Answered By FixItFelix On

If you're experiencing hard freezes and issues waking the computer, it’s likely related to the GPU itself. There could be loose connections or faulty components. Ideally, the system should trigger a recovery mechanism if it doesn’t respond in a timely manner. If it's stuck, it may lead to a blue screen.

GamerGuy42 -

I can get into the BIOS just fine and access everything there, but if I have to return it, I want to make sure I’m not missing something obvious. Is there anything I can try before sending it back?

Answered By TechWiz88 On

Hey, have you checked if your monitor is set to the right input? Sometimes it just needs a little nudge. Since you mentioned using DisplayPort, make sure the monitor is expecting that connection. It can be easy to miss!

GamerGuy42 -

Yeah, I checked that. When I got to the login screen, it was on DisplayPort, and I also tried swapping to HDMI with no luck.

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