I'm trying to add a new phone line to our aging Toshiba Strata PBX system in a newly built HR office. I've just recently installed Network eManager on a Windows 10 machine, but I'm experiencing some difficulties. Whenever I try to perform certain tasks, I get the error message: "[DBNETLIB][ConnectionOpen(Connect()).] SQL Server does not exist or access denied." I'm new to this role and still learning the system, so I'd really appreciate any guidance from those with Toshiba Strata or Network eManager experience on how to move forward and possibly fix the error to add the line.
3 Answers
I hate to break it to you, but maintaining this phone system can be a real headache. Since it’s 20 years old and has limited support, you might want to start thinking about alternatives like a VOIP update. It would save a lot of hassle in the long run.
It sounds like you're struggling with that old PBX system! Honestly, it might be worth having a chat with your boss about the feasibility of supporting it, given the lack of documentation and support available for such a dated system. You might not find much online help when things go wrong.
I totally relate! I've been told to just figure things out too. The progress you're making is great though—better than your predecessor, sounds like! If you've run the cable, try checking the settings in Network eManager to see if you can assign an extension, even with the current error.
In terms of the error you’re encountering, it usually points to connection issues. Double-check your SQL Server settings and ensure your user permissions are set correctly. You might need to contact someone who managed this system before for specifics if documentation is lacking.
Yeah, I've been pushing for an update too, but management doesn’t seem to prioritize it. Hopefully, I can at least get this new line working before then!