Why can’t my new PC run Dead by Daylight at home but works fine in-store?

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Asked By CuriousGamer42 On

I got my first new PC last month (upgrading from an old laptop), and one of the first things I wanted to do was play Dead by Daylight on Steam. However, it gets stuck on the loading screen and never reaches the title screen. I've gone through all the troubleshooting steps suggested by the game's support team and even reached out to Steam, but they couldn't help since it's not one of their games. I also took my PC to Best Buy's Geek Squad twice, and here's the kicker: it runs perfectly fine there! The Geek Squad mentioned it might be a voltage issue, so I've tried different outlets (my home's wiring is quite old) and swapped power cords. I've even reinstalled both Steam and the game multiple times. I'm really at a loss here, any ideas?

5 Answers

Answered By PixelPlayer07 On

First, confirm that your monitor is plugged into the right port on the graphics card. Also, what peripherals were used in the store? If they were different from yours, try disconnecting unnecessary devices from your PC to see if one of them might be causing a conflict. You might have already explored software issues, but if it’s still not working, a clean Windows install might be your last resort.

Answered By GameGuru012 On

Is your home internet connection good? Sometimes a weak connection can prevent games like Dead by Daylight from loading correctly. Double-check that, just in case.

Answered By GamingNinjaX On

Have you considered trying the game at a friend's house? That might help narrow down whether it's something specific to your home setup.

Answered By CircuitSleuth On

If it runs fine in one place but not at home, it's likely a physical or connection issue. First off, make sure you have a stable internet connection. Next, check the temperature of your PC and verify that all cables are securely connected. Try booting up with just the monitor, keyboard, and mouse connected—no other peripherals. This way, you can rule out any device causing the issue.

Answered By TechWhiz83 On

The voltage issue sounds off. Double-check where your monitor is plugged in—make sure you're using the video card and not the motherboard. That's a common mistake that can cause issues.

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