Hey everyone! I'm curious about how you all handle notifying your users or stakeholders when outages occur in your environment, whether they're planned or unplanned. Any tips or methods that have worked well for you?
1 Answer
Honestly, email notifications often go unread, so I put together a PowerShell script that sends pop-up messages directly to users' PCs. I grab a list of computer names from Active Directory and hope that the annoying pop-ups will catch their attention. Of course, there are other ways to notify people, but this is a quick fix for when emails are ignored. Some may even argue that you need something like a captcha on the screen to get them to pay attention. But hey, whatever works, right? After all, serious outages are dealt with at the CEO level anyway!
Well, at least I have a new prank idea for the office! But seriously, I come back from a day off to a flood of emails and just end up deleting most unless they're from actual people. Too overwhelming otherwise!