I need some urgent help with my MacBook Pro. A month ago, I had a bad fall down the stairs while carrying it, which broke the screen. Although it's still turning on and the hardware seems fine since it played music until I paused it, I can only see the 'Recovery Assistant' screen now when trying to connect it to an external monitor. I'm a bit confused about what 'Recovery Assistant' actually is—I've read mixed reviews online about it being a bad sign. What I'm really worried about is losing my important files, and I want to understand how to exit this Recovery Mode without risking a reset. Any advice would be greatly appreciated!
1 Answer
Recovery Assistant is basically a tool for reinstalling macOS and performing device maintenance. If your MacBook is in Recovery Mode, you can safely reboot it without risking data loss. Just go ahead and restart your Mac—holding down the power button will do the trick and won’t mess with your data as long as you don’t click on anything sensitive in the Recovery interface.
So just to confirm, a reboot means holding down the power button, right?