I've been facing an issue where my PC shuts down unexpectedly when I play games. It started about a day ago when I noticed the shutdown happened while gaming. Now, it occurs consistently every 3 to 4 minutes during gameplay. I've tried troubleshooting various things like changing the power outlet, toggling my XMP profile, updating my drivers, and even swapping out the power cord.
I'm leaning towards thinking it might be a power supply unit (PSU) issue since both my GPU and CPU aren't overheating—typically, they stay between 55 and 65 degrees while gaming and they work fine for other tasks. Here's my setup: I have an Intel i3 12100F, a Radeon 6600 XFX, 48 GB of RAM (a mix of two 8 GB sticks and two 16 GB sticks), a bronze EVGA 500 BQ PSU (500 watts), a B660M Pro RS motherboard, and I'm running Windows 11. Can anyone help me troubleshoot this?
6 Answers
You might want to try running only the 32 GB of RAM instead. Mixing RAM kits can be problematic and may cause issues with your XMP profile. It's not uncommon for RAM compatibility to lead to unexpected shutdowns.
I’ve seen a similar issue where the GPU was drawing too much current, which forced an immediate shutdown. I recommend using GPU-Z to monitor your GPU power usage in real time. It might help pinpoint the problem if that’s the case.
We need more info to properly diagnose this. Why are you using mismatched RAM? Removing the two 8 GB sticks might help. Also, download GPU-Z and HWMonitor to record temperatures before shutdown—this will indicate if it’s due to overheating or something else.
First off, definitely use a PSU calculator to see if your power supply is adequate for your setup. Also, check all the cable connections to ensure nothing's loose. I had a similar problem and found out my SSD was faulty, which caused my system to reboot. A fresh Windows install and a thorough dust cleaning helped me out.
Check if your CPU is overheating. It might be a good idea to reapply thermal paste on your heatsink. High temps can lead to shutdowns during gaming, even if they seem okay in general.
Try running FurMark and Prime95 simultaneously to test your system under load. Given that your temps are looking good, I suspect your PSU might be the culprit since it can't handle the load during intensive tasks.
True, but the user mentioned their PC shuts down rather than freezing, so it could also be a PSU failing. Usually, RAM issues result in more random shutdowns or errors.