I've been experiencing a frustrating series of crashes on my Dell XPS 9640, specifically a BSOD error labeled DRIVER_POWER_STATE_FAILURE. It seems to be linked to some Windows driver, but I'm at a loss for what's causing it. I've run MemTest86 and it showed no errors, and I've confirmed that all my drivers are current via Windows Update and Dell SupportAssist. I also disabled fast boot, but the problem persists. I've tried using both BlueScreen Viewer and Windows Debugger, but I'm unable to pinpoint the issue. For context, I'm running Windows 11 Pro and have installed an aftermarket SSD for extra storage. Here's a link to my .dmp files: [dmp files](https://www.mediafire.com/folder/x7uhvwd9h3554/.dmp_Files).
3 Answers
First off, try to collect more dump files if possible. These are essential for diagnosing BSOD issues accurately. To do this, boot into Windows normally or through Safe Mode. Check in C:WindowsMinidump for any dump files available. If you find some, copy that folder to your desktop, zip it up, and upload it to a file-sharing site like mediafire or catbox.moe. If you're only seeing one dump file, make sure you follow a guide to adjust your settings to create a Small Memory Dump, as having multiple files would provide more data to work with.
Have you checked if there's an external USB device connected—especially a Samsung drive? Sometimes, power-related issues with USB-connected devices can trigger these BSOD errors. If you have a Samsung T7 drive hooked up, that could be the culprit. You might want to consider updating the driver for that drive to see if that resolves your problem. If it persists, it might be worth checking if the drive itself is failing.
Just a heads-up—messing with your BIOS or disk setup without adequate backups can lead to data loss. Extra caution is always smart here. It's worth checking out the FAQ for Windows 11 troubleshooting if you need broader solutions.
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