I recently set up a new computer for the CEO of one of my clients, and I encountered a frustrating issue. While backing up his old PC, I noticed that in one of the programs I use to gather data, the Browse button wouldn't open the file explorer when clicked. I didn't think much of it since I was replacing the computer anyway. After swapping out the old system and importing all his files into the new one, I tried to run the installer for their main software, which requires changing default paths manually. To my dismay, the Browse button still didn't work! I also tested the same program from the old computer, and again, clicking the Browse button resulted in nothing happening. However, when I switched to the domain admin account, the Browse button worked fine! Now that I'm back on his profile, it's still a no-go. Has anyone experienced something like this or have any suggestions to fix it?
3 Answers
There has been a known .NET bug that required a registry tweak to fix the file dialog issues. This bug was supposed to be patched a while back, but some systems might still be affected.
Sounds like you might need to rebuild the profile. This sort of issue often happens with corrupted user settings.
Yeah, I figured that might be the issue. Just trying to understand what could cause it to act up like this.
It sounds like the Browse button is supposed to open a file dialog, but in your case, it doesn’t. You might want to look into Edge settings if this issue is happening in a web-based context. There are policies you can adjust to allow file selection dialogs, which can sometimes interfere.
I see! Just to clarify, I'm referring to the Browse button in different applications, not in a browser. When I click it, it just doesn't respond at all.
That's interesting! Whenever I click the Browse button, it literally does nothing at all across multiple programs.