I'm trying to help my grandma set up her aging Windows 10 Dell computer for gaming, but we're running into some trouble. She mistakenly thought an expansion pack was the actual game and now, when she tries to launch it, she gets a warning about the graphics driver: "WARNING: Known issues with graphics driver. The installed version of the NVIDIA graphics driver has known issues in D3D 12. Please install the latest driver version or switch to a different rendering API. Would you like to visit the following URL to download the driver? https://www.nvidia.com/en-us/geforce/drivers/ NVIDIA GeForce GTX 745 Installed: 388.13 Minimum required: 526.47." When she clicks 'yes' to update the driver, it leads to a fatal error. I'm not sure how to resolve this and would appreciate any guidance!
3 Answers
First off, can you share the machine specs? It's important to know what hardware we're working with. It might also help to know if she sees this error every time she runs the game or just when trying to launch that particular expansion.
For the extension issue, it sounds like the expansion pack she installed is causing a conflict since she doesn’t actually own the base game. I recommend uninstalling the expansion using a tool like Revo Uninstaller, as it can help remove any leftover files that might be causing issues. Make sure to clarify which game she needs and if it's possible to get it running without that DLC for now.
This error is tied to the old graphics driver and is likely separate from the DLC issue. Unfortunately, with the GTX 745, you can't update the driver further than what's installed. However, let's focus on the game itself. What game is she trying to play?
It's for Ranch Simulator.
The specs are an Intel i7 4790, 16GB RAM, and a GTX 745.