Why Does the Xerox Device Agent Need Elevation?

0
16
Asked By TechMaven42 On

Has anyone used the Xerox Device Agent (XDA) after their recent upgrade? I've installed it on my print server, but I'm puzzled about why the GUI needs elevation to run. The software sets up a few background services, but I can't figure out what access it requires on the server for simply getting meter readings and copier status. I'm even considering dedicating a Windows 11 VM for it on a private VLAN just to be safe. Has anyone else experienced this with XDA?

3 Answers

Answered By PrinterWhisperer On

The app might require elevation if it needs to alter printer settings or print queues. Changes to defaults or drivers usually trigger that. However, if you’re using this new print server without any drivers installed yet, that doesn’t seem to be the case.

Answered By XeroxEnthusiast On

Yeah, the software can be annoying with those elevation prompts. The main purpose is to monitor all printers using SNMP—even those not connected directly to the server. It logs usage for reporting back to the vendor for supplies management. The core functionality runs as a service, but the tray app needs elevation because it accesses data stored outside your user profile. You can ignore the UAC prompt or adjust your startup settings for the tray app if it's too bothersome.

Answered By SysAdminGuru99 On

You might want to check out Procmon to see exactly what the XDA is trying to access that triggers the elevation prompt. It's a handy tool for monitoring processes and their activity. Here's the link: [Procmon](https://learn.microsoft.com/en-us/sysinternals/downloads/procmon). Just run it when you open the app and see what it’s trying to do!

Related Questions

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.