My PC Keeps Bluescreening and Blacking Out Randomly – Need Help!

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Asked By TechWhiz42 On

I've been using my PC for about 8 months and it's generally handled demanding games like Battlefield and Baldur's Gate 3 without issues, but lately, it's been crashing even when I'm just watching YouTube or browsing. It used to bluescreen but now occasionally blackscreens instead, and often reboots to the BIOS before I can catch the error message. This has happened 10 to 20 times in the last eight months.

After a crash, if I try to boot from BIOS, it just loops back there, but a hard reset usually brings it back to life without any apparent problems. I also noticed that if I try to set my RAM to run at 6000MHz in BIOS, it automatically reverts back to 5750MHz after a crash.

I've done a lot of troubleshooting, yet the event viewer hasn't been helpful and there are no crash reports. My system doesn't have a minidump folder either, which complicates things further. Storage and memory tests seem fine, but I haven't tested the CPU or GPU yet since they work great during intense gaming. I also learned that I haven't updated my BIOS like I thought I had, and I'm considering that as a possible fix.

Here are my specs:
- Motherboard: B650M Pro RS Wifi
- GPU: Gigabyte RTX 4090 24g OC
- CPU: AMD Ryzen 9 7950 X3D
- RAM: DOMINATOR TITANIUM RGB 64GB (2x32GB) DDR5 DRAM
- Storage: Samsung SSD 990 PRO 4TB + Samsung SSD 990 PRO 4TB w/ heatsink.
- Cooling: Kraken Elite 360 AIO
- PSU: CORSAIR RMe Series RM1000e 80 PLUS Gold
- Fans: Lian Li UNI SL-Infinity
- Case: Thermaltake 300

Lastly, I've noticed that my system takes around 20 seconds to boot up, and the VGA and BOOT LEDs stay lit during that time, which seems longer than what others experience. Any advice would be greatly appreciated!

3 Answers

Answered By VoltageMaster On

Consider updating your BIOS and bumping the RAM voltage to around 1.38 if you’re feeling brave. Sometimes increasing the voltage can help stabilize your RAM at the higher speeds you want to achieve.

TechWhiz42 -

I might give that a shot later today!

Answered By CrashTester88 On

It sounds like you need to check for crash dump files for better analysis of your bluescreen issues. If you can boot into Windows normally (or through Safe Mode), go to C:WindowsMinidump and see if any files are there. If you find dump files, zip them up and upload them to a file sharing site. Multiple dump files are helpful for troubleshooting! If you don’t see any files, follow some guides to set up Small Memory Dumps.

Answered By BIOSGuru On

Make sure your motherboard's BIOS is up to date. It looks like you might still be running the default version and updating it could help with stability. Just check the support page for your motherboard to grab the latest version.

TechWhiz42 -

Definitely need to check that out, I think I’m still on the default version.

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