I just built a new PC and I'm running into a frustrating problem. After I log into Windows 11, I briefly see my desktop, but then I get a black screen that says 'no signal' on my monitor. Everything works fine in safe mode, so I used DDU to remove all drivers and it worked temporarily for about 3 to 5 minutes until I installed the new Nvidia drivers. I've tried the latest three drivers, but the problem persists. Even when I leave the system running without drivers, it eventually leads to the same issue after Windows tries to install them automatically.
I've attempted a hard reset, switched up power cables and ports in the power supply, reseated the GPU, replaced the HDMI cable, and even bought a new display port cable, but nothing seems to work. I tried installing Windows fresh, but the installation fails around 13% when the black screen reappears. Now I can't even boot into safe mode or finish the Windows installation because I encounter issues with the Microsoft account setup.
All components are new except for the GPU, which the seller assured me was tested before purchase. Hoping it's a fixable issue!
Here are my full specs:
- Motherboard: MSI B650M Gaming WiFi
- CPU: Ryzen 5 7400F
- GPU: MSI Ventus 3X RTX 3080
- RAM: T-Force Delta RGB 2x16GB 6400MHz
- PSU: MSI A850GL PCIE5 White
- SSD: Samsung 870 Evo 1TB
- Case: Deepcool CH270 Digital White
- Cooler: GameMax Iceburg 360 Digital White
- Monitor: QuadHD MSI Optix 32
4 Answers
Sounds like you might be dealing with a problematic GPU or new Nvidia drivers. I've had a customer with a similar issue on a 3080, and the only fix was swapping out the GPU entirely. Have you tried using older Nvidia drivers instead? Also, since your processor doesn’t have integrated graphics, that complicates things. If possible, consider doing a clean Windows install while avoiding internet connection during setup—it might help bypass some driver install issues that could be causing the black screen.
I’m experiencing a similar issue with my 5060; you’re not alone in this! Here’s the link to my post if you want to check it out for some different perspectives.
You might just want to consider selling the video card if it continues to be such a hassle. Sometimes it's not worth the hassle when it comes to troubleshooting these things.
It’s often a good idea to use a CPU with integrated graphics for situations exactly like this, but I get that's not an option for you now. Do you have another older GPU lying around to test? Also, just double-check: are your video cables plugged into the GPU and not the motherboard? This happens to the best of us at least once! And make sure all power connectors are secured on the 3080. Could there be an issue with your monitor? Does it work with another setup?
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