Hey folks! I'm working in a medical lab, and we're looking to update our infrastructure as we're currently managing everything manually. We have Active Directory running on a server, alongside two other servers that support our lab software. There are about a hundred client PCs, mostly running Windows 10 (we're also transitioning to Windows 11).
From my research, it seems like SCCM might be the best option for us since we can't use cloud solutions due to legal restrictions. What do you think is the ideal stack for managing and monitoring our setup given these specifications?
5 Answers
While SCCM is powerful, it can be quite complex to set up and manage effectively. If you're on the fence, maybe look at some ConnectWise solutions or PDQ Deploy for easier management.
Keep in mind that your design will heavily depend on your performance, security, and budget requirements. Most Endpoint Detection and Response (EDR) options are now cloud-based, so sticking to on-prem options might limit your choices. Modern management could be quite seamless with tools like Entra or Intune if you decide to go that route later.
I'd recommend considering a mix of RMM, ticketing, remote access, and asset tracking. Products like CW Automate, Manage, or ScreenConnect could be useful for your needs.
Thanks for all the input, everyone! I talked with my boss, and we've decided to push for a hybrid approach. As long as part of the data stays in-house, we might be able to stay compliant. So, we’re looking at possibly using Entra or Intune in the future!
What’s the legislation holding you back from using cloud-based remote management tools with a BAA signature? It might be worth looking into that.
We can’t use cloud providers not based in our country, so I’m not sure about the specific laws. Plus, management has made it clear they want everything in-house, so we're a bit stuck.