I've been an Android user for a long time, but I'm looking to buy an iPhone 17 for my kid since it seems like everyone has one. I can verify my email without issues, but when I try to verify my phone number for the Apple account, I keep getting the message saying, "Verification codes can't be sent to this phone number at this time." I've tried using a different phone number and even requested a call instead of a text, but nothing works. Google shows that this is a pretty common problem, and many people say they've struggled with it for weeks without finding a solution, even after talking to Apple reps. The only suggestion I found was to create an iCloud account, but I faced the same verification issue there! What's going on with Apple? I'm ready to spend $1,000 on a new iPhone, but it seems like there's no way I can set up an account. Any ideas before my kid ends up with a Pixel 10 instead?
3 Answers
I get your frustration! This is why I switched away from Apple years ago. But for what it's worth, trying to create the account from a different device might help if you haven’t done that yet. Just a thought!
It sounds like the problem might be linked to the availability of the iPhone 17. Since it isn't officially on sale yet, you can't really create an account to preorder it. I’d suggest waiting until the official release date, which is Friday, and then just check out as a guest. Once you get the iPhone, you can create an account right on the device, which should help avoid this verification issue entirely.
You should really try calling Apple Support and ask specifically for a senior advisor. They tend to have more experience and might be able to resolve your issue quicker than browsing through forums. Plus, you’ll avoid any of that sarcastic back-and-forth. Good luck!
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