My Lenovo Laptop Freezes on BSOD, What Should I Do?

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Asked By TechTroubleshooter42 On

I'm having a frustrating issue with my Lenovo Ideapad 3 15ADA05. When I encounter a Blue Screen of Death (BSOD) with the error message 'WHEA_UNCORRECTABLE_ERROR', it gets stuck at 0% and doesn't progress or shut off. I've checked my mini dump folder and it's empty. Here are my specs: Ryzen 5 3500U CPU, 4 GB of soldered RAM plus a Lexar 16 GB RAM at 3200 MHz, and a 500 GB Micron SSD. I'm running Windows 10 and have already installed the latest drivers and even tried a clean installation of Windows. The laptop crashes whether it's connected to the charger or not, and it doesn't seem to be overheating. If you need any more info, feel free to ask!

2 Answers

Answered By DataDude77 On

If your dump files aren't being created, it might be related to your SSD or Windows installation. If the drive is faulty or if there was a problem during a Windows update, the system can't write the dump files. It could be worth running some tests on your SSD to see if that's where the issue lies.

TechTroubleshooter42 -

How should I go about testing the SSD? I checked it with CrystalDisk and it came back healthy.

Answered By DiskDoctor99 On

It sounds like this could be a hardware issue, especially given that the error code suggests one. Have you tried resetting your BIOS back to its default settings? Sometimes that can help resolve odd errors like this.

TechTroubleshooter42 -

Yeah, I did that but it hasn't made any difference.

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